Frequently Asked Questions (FAQs)

General

What is MAYTI?

MAYTI is an AI-powered platform designed to support engineering across all disciplines. It assists with design exploration, technical reasoning, documentation support, and early-stage analysis, while keeping professional responsibility with the user.

Is MAYTI a replacement for professional engineers?

No. MAYTI does not replace licensed or qualified engineers. It is a support tool intended to assist engineering workflows. All outputs must be reviewed, validated, and approved by appropriately qualified professionals before use.

Who is MAYTI for?

MAYTI is suitable for:

• Engineers and engineering teams.

• Designers and technical specialists.

• Students and educators.

• Startups, consultancies, and industrial organizations.

Engineering & AI

What types of engineering does MAYTI support?

MAYTI is designed to support all engineering disciplines, including mechanical, electrical, civil, systems, software, chemical, hydraulic, pneumatic, and more. Capabilities may vary depending on the task and available context.

Are MAYTI’s outputs accurate?

AI-generated outputs may be incomplete, inaccurate, or unsuitable for specific applications. MAYTI is intended for support and exploration, not final design approval or certification.

Can I use MAYTI for safety-critical or regulated work?

MAYTI should not be relied upon alone for safety-critical or regulated engineering decisions. Any use in regulated environments must include appropriate professional oversight and compliance checks.

Does MAYTI provide calculations?

MAYTI may assist with conceptual or preliminary calculations, but all calculations must be independently verified by a qualified professional before implementation.

Subscriptions & Billing

How do subscriptions work?

Subscriptions provide recurring access to MAYTI’s AI services and may automatically renew unless cancelled before the next billing date.

How do I cancel my subscription?

You can cancel at any time by:

1. Logging into your MAYTI account

2. Navigating to Account → Billing / Subscriptions

3. Selecting Cancel Subscription

You may also contact us at Hello@MAYTI.org if you need assistance.

Will I receive a refund if I cancel?

No. Because MAYTI provides immediate access to digital services, refunds or prorated credits are not guaranteed once access has been provided. Please see our Refund Policy for details.

Is there a minimum commitment?

Unless explicitly stated on the product page, subscriptions can be cancelled at any time without a minimum commitment.

Access & Delivery

How is the service delivered?

MAYTI is delivered digitally. Access is provided through your account dashboard immediately after purchase or subscription activation.

Do you ship physical products?

No. MAYTI does not ship physical products. All services are delivered electronically.

Is MAYTI available worldwide?

Yes, MAYTI is available globally unless restricted by local laws or regulations.

Privacy & Security

How is my data handled?

MAYTI processes data in accordance with UK GDPR, EU GDPR, and other applicable data protection laws. Details are available in our Privacy Policy.

Is my payment information secure?

Yes. Payments are processed securely through third-party providers such as Shopify Payments, Stripe, or PayPal. MAYTI does not store full payment details.

Legal & Compliance

Does MAYTI provide professional engineering advice?

No. MAYTI does not provide licensed or regulated engineering services. All outputs are for informational and assistive purposes only.

Who is responsible for compliance with standards and regulations?

You are responsible for ensuring that any work supported by MAYTI complies with applicable laws, regulations, standards, and professional requirements.

What law governs MAYTI?

MAYTI operates under the laws of the United Kingdom.

Support & Contact

How can I contact MAYTI?

You can reach us at:

📧 Hello@MAYTI.org

We aim to respond within 1–2 business days.

Where can I find your policies?

Our policies are available on the website:

• Terms of Service

• Privacy Policy

• Refund Policy

• Subscription Cancellation Policy

Updates & Availability

Does MAYTI change or update features?

Yes. MAYTI is continuously evolving. Features may be updated, improved, or changed over time as part of ongoing development.

Will I be notified of major changes?

Significant changes to services or policies will be communicated through the website or via email where required.

Final Note

If you are unsure whether MAYTI is suitable for your specific use case, we recommend contacting us before relying on AI-generated outputs for critical work.