Privacy policy

Privacy Policy

Last updated: 21/05/24

This Privacy Policy describes how MAYTI (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from MAYTI.org (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. We will post the updated Privacy Policy on the Site and revise the “Last updated” date as required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources. The information collected depends on how you interact with the Site and Services.

In addition to the uses listed below, we may use personal information to:

  • Communicate with you

  • Provide and improve the Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect the rights, security, and integrity of MAYTI and our users

What Personal Information We Collect

Information You Provide Directly

We may collect the following information when you interact with our Services:

  • Contact details: name, email address, phone number

  • Account information: username, password, account settings

  • Order and billing information: billing address, payment confirmation, transaction details

  • Usage and interaction data: features used, actions taken within the platform

  • Customer support information: messages or information you choose to provide when contacting us

You may choose not to provide certain information, but this may limit your ability to use some features.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about your interaction with the Services, including:

  • Device and browser information

  • IP address

  • Network connection data

  • Pages viewed and actions taken

This data is collected using cookies, pixels, and similar technologies.

Information from Third Parties

We may receive information from third parties, including:

  • Shopify, which powers our online platform

  • Payment processors (such as Shopify Payments, Stripe, or PayPal), which collect payment information to process transactions

  • Analytics and advertising partners, who help us understand usage and improve marketing

All third-party information is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use personal information for the following purposes:

Providing Services

To operate, maintain, and deliver our AI-powered digital services, manage accounts, process payments, and provide customer support.

Marketing & Advertising

To send promotional communications and display relevant advertising, where permitted by law. You may opt out at any time.

Security & Fraud Prevention

To detect, prevent, and respond to fraudulent, illegal, or harmful activity.

Communication

To respond to inquiries, provide support, and send service-related notifications.

Cookies

We use cookies to operate and improve our Services, remember preferences, analyze usage, and support marketing efforts.

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

You may control cookies through your browser settings, but disabling cookies may affect functionality.

How We Disclose Personal Information

We may share personal information with:

  • Service providers who help operate our business

  • Payment processors and analytics providers

  • Business and marketing partners

  • Affiliates within our corporate group

  • Legal authorities when required by law

We do not sell sensitive personal information or use it to infer personal characteristics.

User-Generated Content

If you post reviews or other public content, that information may be visible to others. We are not responsible for the privacy or security of information you choose to make public.

Third-Party Websites

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children under 16.

Security & Data Retention

We take reasonable measures to protect your personal information but cannot guarantee absolute security. We retain information only as long as necessary to provide Services, comply with legal obligations, and enforce our policies.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request deletion or correction

  • Request data portability

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing communications

You may exercise these rights by contacting us using the details below.

Complaints

If you have concerns about our data practices, contact us. You may also lodge a complaint with your local data protection authority if applicable.

International Data Transfers

Your personal information may be processed outside your country, including in the United States. Where required, we rely on approved data transfer mechanisms such as Standard Contractual Clauses.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

📧 Hello@MAYTI.org
🌍 United Kingdom